Privacy Policy

Who We Are

Brelvanto Omirasto is an educational technology company registered in Spain, specializing in immersive augmented and virtual reality learning experiences. Our headquarters are located at Ronda de Segovia, 61, 28005 Madrid, Spain.

We act as the data controller for personal information collected through our website, educational platforms, and related services. This means we decide how and why your data gets processed.

Information We Collect

The type of information we gather depends on how you interact with our services. Here's what we might collect:

Information You Provide Directly

• Contact details like your name, email address, and phone number when you reach out or sign up
• Account credentials if you create a student profile on our platform
• Educational background and career interests to help us tailor program recommendations
• Payment information when you enroll in courses (processed securely through third-party providers)
• Communication history with our team including emails and support tickets
• Feedback and survey responses about your learning experience

Information Collected Automatically

• Technical data about your device, browser type, and operating system
• IP address and general location information (city-level, not precise GPS coordinates)
• Pages you visit on our website and how long you spend on them
• Referring websites that directed you to us
• Learning progress and activity within our VR/AR educational modules

How We Use Your Information

We don't collect data for the sake of it. Everything we gather serves a specific purpose related to providing and improving our educational services.

We analyze learning patterns to understand which teaching methods work best and where students might need extra support. This helps us refine our AR and VR modules for better educational outcomes.

Sharing Your Information

We don't sell your personal data. Period. But we do share information with specific partners who help us run our educational services:

• Payment processors who handle secure transactions when you enroll in courses
• Cloud hosting providers that store our platform data securely
• Email service providers for sending course updates and communications
• Analytics tools that help us understand website usage (we anonymize this data where possible)
• VR/AR technology partners whose software powers our immersive learning experiences

We may also disclose information if legally required by Spanish authorities or to protect our rights and safety. But we'll only do this when genuinely necessary.

International Data Transfers

Some of our service providers operate outside the European Economic Area. When we transfer data internationally, we make sure it's protected through approved mechanisms like:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions recognizing certain countries as providing sufficient protection
• Additional security measures to safeguard your information during transfer

You can contact us for specific information about how we protect data transferred to particular countries.

Your Rights Under GDPR

Spanish and European law gives you substantial control over your personal information. Here's what you can do:

To exercise any of these rights, send an email to info@brelvantoomirasto.com with your request. We'll verify your identity and respond within the timeframes required by law. Most requests are handled free of charge, though we may apply a reasonable fee for excessive or repetitive requests.

How We Protect Your Data

Security isn't just a checkbox for us. We've implemented multiple layers of protection:

• Encryption for data transmission and storage using industry-standard protocols
• Regular security audits and vulnerability assessments of our systems
• Access controls limiting who can view personal information to authorized personnel only
• Secure backup systems to prevent data loss
• Staff training on data protection and privacy requirements
• Incident response procedures in case of any security breach

While we take extensive precautions, no internet transmission is completely secure. We can't guarantee absolute security, but we work continuously to maintain the highest protection standards possible.

Data Retention

We keep your information only as long as necessary for the purposes we collected it. Here are our general retention periods:

• Active student accounts: Data retained while you're enrolled and for two years after your last interaction with our platform
• Inquiry and contact forms: Stored for three years to maintain communication history
• Financial records: Kept for seven years to comply with Spanish accounting regulations
• Website analytics: Aggregated and anonymized after 26 months
• Marketing communications: Maintained until you unsubscribe or request deletion

After these periods expire, we securely delete or anonymize your information so it can no longer identify you personally.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and understand how visitors use our site. We categorize these into:

• Essential cookies: Necessary for the website to function properly, including security features
• Functional cookies: Remember your preferences and settings for a better experience
• Analytics cookies: Help us understand visitor behavior to improve our content and navigation

You can control cookie settings through your browser preferences. Blocking certain cookies may affect website functionality. We don't use advertising or tracking cookies from third-party networks.

Children's Privacy

Our services are designed for adults and learners aged 16 and older. We don't knowingly collect information from children under 16 without parental consent. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.

For educational programs involving participants under 16, we require explicit parental or guardian consent and implement additional protections in line with Spanish regulations.

Changes to This Policy

Technology evolves and regulations update. We may modify this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "Last Updated" date at the top shows when this policy was most recently revised. We encourage you to review it periodically to stay informed about how we protect your information.